HELP WITH GLOWROUTE
Support
Fast answers for gameplay, accessibility, local data, and Glowroute Club.
A route fails even though it reaches the flag
Glowroute stops at the first rule violation. Check the highlighted cell and message: you may be carrying the wrong spark, crossing a closed gate, touching a breaker, or leaving a spark undelivered.
How do I restore Glowroute Club?
Open Settings in Glowroute and choose Restore Purchases. Make sure the device uses the same Apple Account that made the purchase.
How do I cancel or change a subscription?
Apple manages billing. Open the iPhone Settings app, tap your name, then Subscriptions. Glowroute cannot cancel a subscription on your behalf.
Can I play offline?
Yes. The training campaign and scheduled Daily and Weekly puzzles are generated on-device. StoreKit may need a connection to start, restore, or refresh a subscription.
What is the Daily Archive?
Glowroute Club can replay the previous seven Daily Sets. Archive practice does not repair or extend the live Daily streak.
How do I disable sound, haptics, or motion?
Open Glowroute Settings to disable sound or haptics. Glowroute also follows the iPhone Reduce Motion accessibility setting.
How do I share diagnostics?
Open Glowroute Settings and choose Share Diagnostics. Nothing is sent until you pick a destination in the iOS share sheet.
STILL NEED HELP?
Contact the developer
Glowroute is published by Ishan Madhusanka. Include your iPhone model, iOS version, Glowroute version, and the level where the issue happened. Never send an Apple Account password or payment-card number.
For refunds or billing disputes, use Apple's Report a Problem service. Apple controls App Store transactions.